About us
Simon Hughes photography
The Grafton Veterinary Clinic is an accredited veterinary hospital with a full licence to offer medical and surgical treatment.
Who are we: a group of people who care about the well being of animals, large and small. We are a team of people with different backgrounds, different life skills, different hobbies, who all hold the common belief that animals should have a good life too. We recognise that people have pets and animals for all sorts of reasons. We also recognise that animals get sick and injured and we aim to support clients in making decisions that are based on what ultimately gives them and their pet the best possible option.
We recognise constraints are felt in every part of life and we aim to serve our community to do their best with the choices available to them. Our veterinary practice is a member of the Australian Veterinary Association and is committed to the professional standards set by the Association as defined by the AVA code of ethics. At all times we seek to align ourselves with conduct and actions of a high standard. We are members of the Veterinary Practice Management groups.
Who are we: a group of people who care about the well being of animals, large and small. We are a team of people with different backgrounds, different life skills, different hobbies, who all hold the common belief that animals should have a good life too. We recognise that people have pets and animals for all sorts of reasons. We also recognise that animals get sick and injured and we aim to support clients in making decisions that are based on what ultimately gives them and their pet the best possible option.
We recognise constraints are felt in every part of life and we aim to serve our community to do their best with the choices available to them. Our veterinary practice is a member of the Australian Veterinary Association and is committed to the professional standards set by the Association as defined by the AVA code of ethics. At all times we seek to align ourselves with conduct and actions of a high standard. We are members of the Veterinary Practice Management groups.
Australian Veterinary
Business Association Ltd. 
Integrative Veterinarians Australia
|
Equine Veterinarians Australia
|
Australian Veterinary
Dental Society 
Australian Veterinary
Behaviour Interest Group |
Australian Veterinary
Assoc. 
Australian Veterinary Acupuncture Group
|
Grafton Veterinary Clinic Core Values
Our Core values are the conscience of our practice. They represent our clinic’s fundamental ethical, moral & professional business beliefs and will be the basis for every financial, medical & human resource operational decision our practice makes. Our core values define what matters, it is what motivates and sustains when all else falters.
Service
We believe that our client’s needs are paramount; we are in the business of offering assistance and support, therefore benefiting the community. Every attempt will be made to offer our clients the delivery of animal health care with optimal standards.
Compassion
We believe our consistent motivation is in relieving the suffering involved, for both our patients and clients, with understanding, empathy and honesty.
Integrity & Professionalism
We believe that everything we do must be consistent with our values, doing the right thing, standing by our word. It is our ethical duty to offer service with honesty and truthfulness. We seek to reflect credit on our profession and all it represents.
Accountability
We believe we are answerable for our actions & take responsibility for the decisions and choices we make.We commit to reviewing any mistakes and learning from them. We invite feedback to improve.
Communication
We believe in respectful, honest dialogue that makes every attempt to hear the other,we believe that good communication becomes a building block to success on every level, and creates harmony and well-being.
Trust, Mutual Respect & Courtesy
We believe in fostering an environment that shows regard and consideration for every person. In all our relating, we seek to be courteous. We seek to be dependable and trustworthy.
Continuous Learning
We believe in continuous education by all members of our team and will constantly search for ways to improve our performance standards, through improved knowledge and understanding, therefore becoming better equipped to share supportive information to our clients.
Service
We believe that our client’s needs are paramount; we are in the business of offering assistance and support, therefore benefiting the community. Every attempt will be made to offer our clients the delivery of animal health care with optimal standards.
Compassion
We believe our consistent motivation is in relieving the suffering involved, for both our patients and clients, with understanding, empathy and honesty.
Integrity & Professionalism
We believe that everything we do must be consistent with our values, doing the right thing, standing by our word. It is our ethical duty to offer service with honesty and truthfulness. We seek to reflect credit on our profession and all it represents.
Accountability
We believe we are answerable for our actions & take responsibility for the decisions and choices we make.We commit to reviewing any mistakes and learning from them. We invite feedback to improve.
Communication
We believe in respectful, honest dialogue that makes every attempt to hear the other,we believe that good communication becomes a building block to success on every level, and creates harmony and well-being.
Trust, Mutual Respect & Courtesy
We believe in fostering an environment that shows regard and consideration for every person. In all our relating, we seek to be courteous. We seek to be dependable and trustworthy.
Continuous Learning
We believe in continuous education by all members of our team and will constantly search for ways to improve our performance standards, through improved knowledge and understanding, therefore becoming better equipped to share supportive information to our clients.
